Detangling your Client Experience Web
31 March 2023 @ 10am - 1pm
Rethink the way you think about your business's sales funnel--and bring the humanity back into your business during this hands-on masterclass about your client experience.
ready to untangle your client web?
You may be in sales–but not that kind of sales, so you need to make sure your client experience is anything BUT sleazy.
If I have you pegged correctly–you LOVE what you do. But you don’t see yourself as a “salesperson” , you see yourself as a person who helps solve people's problems. You don’t want to force anyone to buy or use something but you will tell them passionately and truthfully that what you have to offer is just what they need. BUT people keep telling you that the way you are doing sales is “wrong”. Except you think they are feeding you BS and you’re currently just feeling well…lost.
Well, that BS people are feeding you feels icky because what traditional sales talks about really prevents you from tailoring the experience for your client. And you LOVE your clients. So let’s detangle your current experience, and design something that makes you AND your client feel the love.
take a look at what we'll uncover...
- WTF is brand strategy and why it is important to the client experience.
- What are visual brand guidelines and how they influence our ideal clients and customers
- Why traditional sales funnels don’t really work the way people say they do.
- What exactly IS part of your client experience and when it starts.
- The missing piece to your client experience equation
But that’s not all…we’re also gonna dig into your specific business.
No two businesses are alike, and I’m not gonna pretend they are in this class. That’s why we’ll also be doing hands-on, interactive portions of the class where we’ll dig into what YOU and YOUR clients need to make your client experience make sense. You’ll be able to ask all the questions you have, and get personalized answers specific to you.
Well, that BS people are feeding you feels icky because what traditional sales talks about really prevents you from tailoring the experience for your client. And you LOVE your clients. So let’s detangle your current experience, and design something that makes you AND your client feel the love.
Ready to detangle your client experience?!
wait--
who's teaching this thang?!
well that'd be...
Molly Hicks
Neurodivergent Brand Strategist
Helping burnt out, busyAF neurodivergent and queer entrepreneurs, (or maybe you consider yourself more a small biz owner) make shit happen is what Molly is all about. Their cookie-cutter free outside the box strategy helps clients not only build lucrative businesses--but sustainable ones.
Before Molly's life went all entrepreneurial–she was in the military and corporate worlds honing her strategy and “un-fuck-that-shit” skills.
When not working IN her biz--Molly is also the Lincoln Nebraska Rising Tide Chapter Leader, current Vice-President, and Secretary for Women in Sales & Business, co-host with Angela Locashio of Umberlla Alliance for their podcast, Drudgery and Dreams podcast. Not to mention being a mom and partner!
